AlphiBet provides tools that can help you manage your gambling, set limits or take a break.
This guide explains how to find and activate the tools available through your account.
Where to find our Safer Gambling portal
To access the Safer Gambling tools:
Log in to your AlphiBet account.
Open the Safer Gambling Portal using either of the following options:
Select Safer Gambling from the navigation panel or menu.
Go to My Account → Safer Gambling Portal.
Choose the tool you want to use.
The available tools and navigation may vary depending on your device.
How to activate some of our Safer Gambling tools
In this section, you will learn how to navigate our Safer Gambling portal to apply the following tools:
Deposit Limits
A Deposit Limit controls how much you can deposit during a selected timeframe.
To set a limit:
Open the Safer Gambling Portal from either the navigation menu or by going to My Account → Safer Gambling Portal.
Select Deposit Limits.
Choose a daily, weekly or monthly timeframe.
Enter the amount you want to set in your account currency.
Select Save.
After saving, review the summary at the top of the screen. It will show:
Your active deposit limit and selected period.
The amount you can still deposit during the current period.
Check that the correct period is highlighted and that the Amount field displays your selected limit.
You can also check your current limit and deposit activity under My Account → My Activity.
On this screen, you can view:
Deposit Limit: The percentage of your limit used, the amount still available to deposit, your system limit and when it resets. Select Manage to open your deposit-limit settings.
Net Deposits: Your net deposit amount, total deposits and total withdrawals. Select Last 7 Days, Last 30 Days, Last Year or Lifetime to change the period displayed.
Profit and Loss: Your returns, stakes and total stakes for the selected period. Use the available period options or the filter icon to adjust the information displayed.
Important
A reduction takes effect immediately.
An increase is subject to a 24-hour cooling-off period.
You must confirm the increase after the cooling-off period before it takes effect.
Gaming time reminders
Gambling reminders help you keep track of how long you have been playing.
To set a reminder:
Open the Safer Gambling Portal from the navigation menu or go to My Account → Safer Gambling Portal.
Select Current Time Alerts (Gaming Time Reminders).
Choose your preferred reminder interval.
Click Set Alerts to [selected duration] to confirm your selection.
Your account will display a confirmation when the reminder has been updated.
Available reminder intervals may include:
No check
10 seconds
30 seconds
1 minute
10 minutes
30 minutes
1 hour
1 hour and 30 minutes
2 hours
Time Out
Time Out allows you to take a short break from gambling.
To activate a Time Out:
Open the Safer Gambling Portal from the navigation menu or go to My Account → Safer Gambling Portal.
Select Time Out.
Select the length of your break from the Duration drop-down menu.
Enter your password to confirm your selection.
Select Set Time Out For [selected duration].
Review the confirmation message. Once confirmed, your account will remain restricted until the selected Time Out period ends.
Select Yes, Confirm to activate the Time Out. If you do not want to proceed, select No, Go Back.
Check that the success message appears: Your request to Time Out has been successful.
Important: A Time Out cannot be cancelled after activation and will remain active until the selected period ends.
During an active Time Out, you can still:
Log in.
Withdraw your balance.
Use Messenger.
Browse the site.
You will not be able to:
Place sports bets.
Play Casino games.
Deposit.
Use Cash Out.
Self-Exclusion
Self-Exclusion restricts access to your account for a longer period.
To activate Self-Exclusion:
Open the Safer Gambling Portal from the navigation menu or go to My Account → Safer Gambling Portal.
Select Self-Exclusion.
Select the self-exclusion period from the Duration drop-down menu.
Enter your password to confirm your selection.
Select Self Exclude For [selected duration].
Review the confirmation statement.
Select Yes, Confirm to submit your self-exclusion request. If you do not want to proceed, select No, Go Back.
Check that the message confirming your self-exclusion request was successful appears.
For further support, follow the on-screen guidance for Gambling Therapy or select Visit to access The Responsible Gambling Council.
Important: Self-Exclusion cannot be cancelled after activation. Your account will remain restricted until the selected period has ended and any applicable reinstatement requirements have been completed.
Available periods may include:
6 months
1 year
2 years
5 years
Additional tools
The following tools may also be available through the Safer Gambling section:
Tool | Description |
Product restrictions  | Allows you to request restricted access to selected gambling products. |
Problem checklist  | A self-assessment tool that can help you reflect on your gambling behaviour and identify potential risks. |
Gambling support  | Provides access to support services, resources and guidance. |
Preventing underage gambling  | Provides information about protecting minors and preventing unauthorized account access. |
Product restrictions
If you want to restrict access to a particular gambling product, contact Customer Support.
If you later request the removal of a Product Restriction, a 24-hour cooling-off period will apply before access can be restored.