AlphiBet provides tools that can help you manage your gambling, set limits or take a break.
This guide explains how to find and activate the tools available through your account.
Where to find our Safer Gambling portal
To access the Safer Gambling tools:
Log in to your AlphiBet account.
Go to My Account.
Select Safer Gambling.
Choose the tool you want to use.
The available tools and navigation may vary depending on your device.
How to activate some of our Safer Gambling tools
In this section, you will learn how to navigate our Safer Gambling portal to apply the following tools:
Deposit Limits
A Deposit Limit controls how much you can deposit during a selected timeframe.
To set a limit:
Open the Safer Gambling section.
Select Deposit Limits.
Choose a daily, weekly or monthly timeframe.
Enter the amount you want to set in your account currency.
Confirm your selection.
Select Save.
Your account will display a confirmation when the limit has been updated.
You can check your current limit and deposit activity under My Account → My Activity.
Important
A reduction takes effect immediately.
An increase is subject to a 24-hour cooling-off period.
You must confirm the increase after the cooling-off period before it takes effect.
Gaming time reminders
Gambling reminders help you keep track of how long you have been playing.
To set a reminder:
Open the Safer Gambling section.
Select Gambling reminders.
Choose your preferred reminder interval.
Confirm your selection.
Your account will display a confirmation when the reminder has been updated.
Available reminder intervals may include:
Off
10 seconds
30 seconds
1 minute
10 minutes
30 minutes
1 hour
1 hour and 30 minutes
2 hours
Time Out
Time Out allows you to take a short break from gambling.
To activate a Time Out:
Open the Safer Gambling section.
Select Time Out.
Choose the length of your break.
Enter your password if requested.
Review and confirm your selection.
Once confirmed, your account will display the Time Out status and the date or time when it ends.
Important: A Time Out cannot be cancelled after activation. Access to your account will remain restricted until the selected period has ended.
Self-Exclusion
Self-Exclusion restricts access to your account for a longer period.
To activate Self-Exclusion:
Open the Safer Gambling section.
Select Self-Exclusion.
Choose one of the available periods.
Enter your password if requested.
Review and confirm your selection.
Available periods may include:
6 months
1 year
2 years
5 years
Important: Self-Exclusion cannot be cancelled after activation. Your account will remain restricted until the selected period has ended and any applicable reinstatement requirements have been completed.
Additional tools
The following tools may also be available through the Safer Gambling section:
Tool | Description |
Product restrictions | Allows you to request restricted access to selected gambling products. |
Problem checklist | A self-assessment tool that can help you reflect on your gambling behaviour and identify potential risks. |
Activity review reminder | Allows you to set reminders to review your gambling activity periodically. |
Gambling support | Provides access to support services, resources and guidance. |
Preventing underage gambling | Provides information about protecting minors and preventing unauthorized account access. |
Product restrictions
If you want to restrict access to a particular gambling product, contact Customer Support.
If you later request the removal of a Product Restriction, a 24-hour cooling-off period will apply before access can be restored.